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Organizing a Workshop on the Management, Training and
Development of Human Resources

Tuesday, February 7, 2012 The International Youth Exchange
Program (Zajel) at the Public Relations Department and the
Office of the University President Assistant for Graduate
Affairs at An-Najah organized a workshop titled “Management,
Training and Development of Human Resources at the
Palestinian Telecommunication Group (PALTEL): University
Graduates-Reality and Challenges”. The meeting was
administered by Mr. Sulaiman Abu Hijleh, Director of Human
Resources at PALTEL, who spoke about the methods used to
develop the competency of graduates who join work at the
Company.
Mr. Abu Hijleh delivered a presentation about the factors
that affect the graduates which include self-factors related
to mental abilities, interactive skills, the work market, as
well as the economical and political situation. He also
described the importance of matching the outcomes of
education with the work market pointing out the role of
personal skills in improving the chances of getting a job.

Those skills include positive behavior, independency,
self-confidence and creative thinking, in addition to mental
skills such as use of technology and strategic thinking.
Then, he explained the ways to overcome obstacles that
hinder self development as well as external factors.
Mr. Abu Hijleh has been working as director of human
resources at PALTEL since 1998 and has also been the
Director of Administrative Affairs and Human Resources in
the hospitals of the Palestinian Ministry of Health. Abu
Hijleh enjoys extensive experience and has participated in
many conferences, seminars and workshops in the field of
human resources. He holds a Bachelor Degree in Statistics
from Yarmouk University. He also obtained a High Diploma in
Business Administration from Hebron University in 2000, a
Diploma in Human Resources Management from Ain Shams
University in Egypt in 2003, in addition to the Certified
Human Resource Management Professional certificate in 2009.
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